Privacy Policy
Last updated: March 8, 2026
1. Information We Collect
When you create an AskAce account, we collect your name, email address, and any information you voluntarily provide such as wedding details, location, and preferences. For vendors, we collect business information including business name, contact details, pricing, and portfolio images.
2. How We Use Your Information
We use your information to provide and improve our services, including matching couples with vendors, facilitating communication between users, processing payments, and personalizing your experience with ACE, our AI wedding concierge.
3. Information Sharing
We do not sell your personal information. We share information only as necessary to provide our services (e.g., sharing your inquiry with a vendor you contact), comply with legal obligations, or with your explicit consent.
4. Data Security
We use industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits. Your payment information is processed securely through Stripe and never stored on our servers.
5. Cookies & Analytics
We use essential cookies to maintain your session and preferences. We may use analytics tools to understand how our platform is used so we can improve the experience for all users.
6. Your Rights
You may access, update, or delete your account information at any time through your account settings. You may also request a copy of your data or ask us to delete your account by contacting us at privacy@askace.net.
7. Contact Us
If you have questions about this privacy policy, please contact us at privacy@askace.net.
